Growing Your Customer Base: Using Microsoft Outlook for Customer Contacts

The I-94 West Chamber of Commerce has partnered with North Hennepin Community College - Adult Education and Training to offer a variety of training opportunities exclusive to our Members! 

Training Series I focuses on Growing Your Customer Base and features three sessions:

• Creating the Customer Experience on Tuesday, May 15th
• Turning a Potential Customer into a Client on Tuesday, June 5th
• Using Microsoft Outlook for Customer Contacts on Wednesday, June 20th.

Using Microsoft Outlook for Customer Contacts
Wednesday, June 20th at the Hampton Inn & Suites, Rogers

Learn tips & tricks to best use Outlook in maximizing your valuable network of current and potential customers.  Create and store contact information to link contacts to each other, pull contacts for specific lists, and categorize contacts for targeted marketing. Learn how to do mail merges for mass mailings including emails, labels, and letters.  Laptops provided.

Instructor Sue Mach has thirty years' training experience with Microsoft Office.