Retail Branch Mnager-Andover
The Bank of Elk River is an award-winning community bank built on strong relationships, a collaborative culture, and a commitment to making a positive difference in the lives of others. Continued growth in the northwest metro area has created an opportunity to add a Branch Manager position to support the expanding needs of our customers.
This role leads our new Andover branch, driving all sales, service, and operational performance. As Branch Manager, you will grow the branch by acquiring new consumer and business relationships, deepening existing ones, and generating strong partner referrals. We’re looking for a dynamic, motivated, and a community-minded leader who excels at business development, outbound calling, and building a strong local presence. If you thrive on leading a team, achieving production goals, and actively engaging in the community to fuel growth, this is an exceptional opportunity.
At The Bank of Elk River, we believe in the following core values:
- We put people first: Our customers, co-workers, and communities inspire us every day. We are dedicated to your success and believe that by building strong relationships, empowering our team to make decisions, and developing genuine connections, we all succeed.
- We build trust: Since 1885, trust has been the foundation of our business. Our unwavering commitment to integrity, honesty, and respect guides us today. You can count on us now and in the future.
- We pursue excellence: We embrace a culture of innovative thinking and continuous learning. We leverage diverse perspectives through communication and collaboration to deliver relevant progressive solutions that exceed expectations.
- We strengthen communities: We are driven to make a positive and lasting impact. By investing financial resources, sharing our expertise, and devoting our time, we strengthen the communities we serve.
This position is responsible for the management of the daily operations of the branch. The primary goal is to provide exceptional customer service to current and potential customers by servicing the customer’s total financial needs resulting in greater market share and profitability. This is accomplished by providing training and promoting teamwork within the branch and strengthening customer relationships by making sales calls on current and prospective customers. As a Branch Manager, you are responsible for management of the branch, leading all facets of sales, service, and operations of the branch. Leading the team in achieved budgeted production goals, acquiring new consumer and business relationships, initiating parter referrals, and deepening all existing customer relationships. Responsible for consistent business development and calling programs to generate new customer activity.
MANAGER RESPONSIBILITIES
Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results. Directly manages the staff at specific branch location.
Responsible for the overall direction, coordination and evaluation of the branch, which includes planning and directing work, appraising performance, rewarding and corrective action for employees, addressing complaints and resolving problems. Takes responsibility for subordinates’ activities. Develops subordinates’ skills and encourages growth. Continually works to improve managerial skills and leads by example.
QUALIFICATIONS
To perform this job successfully the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ability to set the tone of the branch to provide exceptional customer experience and a dynamic, engaging culture by offering appropriate financial products and services. This includes opening personal and business accounts, consumer and mortgage loan origination, and assisting with account maintenance.
- Managing portfolio of high value consumer and business customers. Provide customer referrals to the bank’s commercial, investment, and treasury departments.
- Manage the cross-selling efforts of branch by implementing sales goals established by the Director of Consumer Banking for items such as debit cards, credit cards, consumer loans, online banking, checking accounts, or partner referrals for other bank products.
- Participates in bank marketing promotions, call programs and marketing events including business expos, Chamber of Commerce activities, trade shows, and bank sponsored events.
- Understands and complies with the laws and compliance regulations that pertain to the products and services being offered to the customer. Ensures that the properties and facilities are kept in accordance with bank standards for appearance, cleanliness and safety. Light cleaning of the premises such as floors, walks and countertops during business hours. Maintains knowledge and understanding of the bank's loan policy. Ensures loans, processes and procedures meet bank standards.
- Regular, reliable attendance is required.
- Performing other duties as assigned.
- High school diploma or equivalent required, college degree preferred.
- 3+ years job related experience.
CERTIFICATES AND LICENSES
Mortgage Loan Originator (MLO) license will be required, however may be obtained after hire.
This position may require S.A.F.E. registration at the time of employment. The Nationwide Mortgage Licensing System (NMLS) web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Persons in this position must meet the Consumer Financial Protection Bureau loan originator qualification requirements and must comply with The Bank of Elk River policy related to these requirements. The loan originator qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements including additional screening.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit and use computer for extended periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with The Bank of Elk River’s “Code of Ethics Policy.” Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position. Each employee must also comply with consumer protection laws that relate to his/her position.
COMPENSATION
Starting Salary Range: $73,000-$92,000
Bonus and Sales Incentive Opportunities
Full-time Benefits
- High-Deductible Health Plan on the 1st of the month following hire date
- Health Savings Account on the 1st of the month following hire
- Flexible Spending Accounts on the 1st of the month following hire
- Dental Insurance on the 1st of the month following hire date
- Vision Insurance on the 1st of the month following hire
- Company paid life insurance on your date of hire
- Supplemental life and AD&D insurance available on your date of hire
- Short-term disability insurance paid for by TBER
- Long-term disability insurance paid for by TBER
- Employee Assistance Program
- Well-Being program
- Long-term care insurance
- Pet Insurance
- Employee Stock Ownership Plan (ESOP) after 6 months of service
- 401(k) Safe Harbor match up to 4% on the 1st of the month after 6 months of service
- Account fees waived and discounts on loans at The Bank of Elk
- Discounts through Wellmark Blue365, LifeMart, Carhartt, and Microsoft Office
- Gym Membership/Fitness quarterly reimbursement up to $25 each month
- Company picnic, Christmas party, and employee appreciation events
- Casual dress days
The Bank of Elk River
Gina Artisensi-Skime
