Member Services and Events Coordinator

Member Services & Events Coordinator  
The Member Services & Events Coordinator supports the day-to-day operations of the I94 West Chamber of Commerce, focusing on in-person member engagement, membership growth, event execution, and administrative support. This role ensures a high-quality experience for members while assisting with logistics and operational tasks.

 

Engaging and outgoing team player, Proficient in Microsoft Office applications and Google Docs, Ability to learn and work within CRM systems, Experience with Canva is a plus, Strong interpersonal skills with the ability to connect with members and the community in various settings, Excellent customer service, time management, and self-motivation skills, Sales experience is a plus, Strong professional verbal and written communication skills, High attention to detail with the ability to multitask effectively, Associate’s degree or higher preferred

 

Required:  Ability to lift 30 lbs., reliable transportation, reliable access to communications (Cell phone). 

 

Hours/Availability: Part-Time 

Approximately 20–24 hours per week, Primarily in-person, typically 3 days per week (Tuesday–Thursday, 9:30am – 3:30pm), Must have some flexibility to support events, generally Monday–Friday between 8am and 6:30pm, Flexibility is mainly needed for occasional pre-planned early mornings, evening events, and up to 2–4 weekend events per year

 

Dress code: Professional/Business Casual 

 

Initial pay range between $18.50-$22.50/hour DOE

Flexible Schedule

Partial Monthly Cell Phone Reimbursement 

Mileage Reimbursement

Simple IRA Plan with Employer Match after 90 days

  
Key Responsibilities:
Event Support & Execution 

Assist with event setup, check-in, and breakdown
Support on-site event coordination and logistics
Prepare materials, signage, and supplies for events

Assist with event scheduling and planning

Conduct member drop-ins and deliver welcome materials
 Assemble new member packets and ambassador materials
Support committee logistics and coordination

New Business Drop ins for Prospect outreach

Assist with accounts receivable outreach (calls, emails, mailings)
Maintain, audit and update member records in CRM
Support prospect follow-up and data organization

Provide office support and greeting visitors 
CRM Updates and Member update calls

 Available for document certification 

Manage general office needs and in-person inquiries
Coordinate materials for Chamber programs and initiatives
Assist with raffle items, silent auction coordination, and sponsor outreach

Capture photos/videos at events for marketing use

Increase membership through relationship building and in person drop ins  
Assist with basic content preparation (as needed)

Smooth, well-executed events
Positive in-person member experience
Accurate and organized member data
Consistent operational support for Chamber programs
Increased membership growth and engagement

 

Responsible for other duties as assigned.